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Patient Account Specialist
Greenwood Village, CO
Job Description
Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Insurance Specialist in Greenwood Village, CO.
The successful candidate will:
The US Oncology network is an equal opportunity employer
minority/female/disability/vets
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
The successful candidate will:
- Monitors delinquent self pay accounts and performs collection duties
- Reviews reports, researches and resolves issues
- Reviews payment postings for accuracy and to ensure account balances are current
- Works with co-workers to resolve Insurance payment and billing errors
- Monitors and updates delinquent accounts status
- Recommends accounts for collection or write-off
- Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations
- Answers patient payment, billing, and insurance questions and resolves complaints
- May refer patients to Patient Benefits Representative to set up payment plans
- Maintains credit balances of patients and payers ensuring timely refunds within government guidelines/regulations
- Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regard to patient records
- Performs other duties as requested or assigned
- High School diploma or equivalent required
- Minimum two (2) years combined medical billing and payment experience required
- Demonstrate knowledge of state, federal, and third party claims processing required
- Demonstrate knowledge of state & federal collections guidelines
The US Oncology network is an equal opportunity employer
minority/female/disability/vets
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Job Summary
Company
Start Date
12/21/2015
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
7:30-4:00
Required Education
Certification or Vocational
Required Experience
3+ years
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