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Front Office/Medical Records Tech
Come work for the best~
Lone Tree, CO
Job Description
Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Telephone Operator in Lone Tree. This position will answer all incoming calls and be responsible for attaching medical records into the EHR.
The successful candidate will:
- Courteously and efficiently answer all incoming calls and connect callers with the appropriate extension
- Take and relay messages in an accurate and timely manner
- Respond to emergency and urgent calls from patients in a timely manner
- Direct callers immediately to clinical staff as necessary
- Perform operator functions including triaging calls; connecting and transferring calls
- Provide a pleasant and helpful first point of contact for patients
- Attach document(s) into specific patient file (name and unique identifier) in the proper location of the EMR (electronic medical record)
- Process requests for medical records
- Demonstrate an understanding of patient confidentiality to protect patient and clinic
Qualifications:
- High School diploma or equivalent
- Minimum three years experience in a medical office
- Experience with electronic medical records strongly preferred
- Superior customer service skills
The US Oncology network is an equal opportunity employer
minority/female/disability/vets
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Job Summary
Company
Start Date
2/15/16
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
8:00am-5:00pm
Required Education
High School or Equivalent
Required Experience
2+ years
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