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This role is an integral part of of the Teammate (Employee) Relations team for assigned segments of the business, acting as an advisor for teammates, managers, People Services Managers (PSMs) and others. This position is accountable for providing response and consultation regarding teammate relations, questions and concerns. This position reports to the Sr. Teammate Relations Manager.
Key Responsibilities:
Interpret and apply DaVita policies, employment law, and other regulations to provide advice, guidance, coaching and clarification for teammate relations and policyquestions; staying current on employment laws and policies
Respond to, and if appropriate, escalate general teammate relations issues received from all levels of teammates
Maintain required documentation within case management system (Ethics Point/Workday), including intake, investigative notes, supporting documents and final reports
Resolveteammate relations issues, including: gathering and analyzing evidence, applying relevant laws, policies and past practices to reach appropriate outcomes
Provide guidance, assisting with development and delivery of appropriate feedback, including Performance Improvement Plans or other corrective/disciplinary actions
Provide consultation, support, guidance and coaching to managers and others to address teammate behavior and performance concerns
Coach and advise managers on how to resolve low risk employee disagreements, conflicts or misunderstandings, escalating to appropriate PS contact as needed
Escalate high risk and sensitive teammate relations issues, using judgment to determine when to escalate issues and cases
Work directly with People Service Investigators as appropriate; providing research and support for complex and high-level investigations; assist with responses to third-party EEOC, OFCCP, and other governmental charges and requests as well as threatened litigation
Partner with PSMs and the business on as-needed basis, keeping appropriate parties informed and involved
*This role can be located in a remote home office.*
Key Competencies:
Critical Thinking
Basic knowledge of employment law
Building Relationships
Coaching & Influencing Others
Business Acumen
High-Impact Communication
Managing Diversity
Qualifications:
- Bachelors degree required
- 2-3 years of Employee Relations experience
Knowledge, Skills, and Abilities:
Able to exercise considerable judgment, discretion, and confidentiality
Able to positively interact internally with all levels of teammates
Strong written, verbal and interpersonal communications skills
Well-developed consultative and coaching skills
Able to work independently; receiving minimal guidance on daily issues, but exercise judgment to involve others as needed
Ability to travel up to 10% (can be unpredictable/unplanned)
Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
Applications are accepted on an ongoing basis.
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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
$56,500.00-$83,000.00 / yearCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.