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Job Description

GENERAL DUTIES & RESPONSIBILITIES
* Manages enterprise lead generation activities in addition to tracking and reporting on all lead generation marketing programs to drive revenue opportunities into sales pipeline.
* Provides leadership for lead generation team including planning, coaching, recruiting, selection, performance development and mentoring.
* Monitors staff performance, works with employees to implement goals and document progress and works with Human Resources on employee related issues.
* Directs resources in a cost-effective, innovative manner including assisting subordinates in effective use of resources and tools.
* Supports all strategic and targeted sales and marketing campaigns through comprehensive data collection.
* Tracks and evaluates campaign effectiveness and reports detailed findings to internal clients as well as senior management.
* Provides direction to team when interpreting complex multi-dependency list and/or report criteria provided by business constituents and develops necessary query(s) and processes to deliver needed results.
* Interviews business constituents of Business Intelligence system to enable development of various metric/tracking vehicles for use by executives, business leaders, strategists, and marketing teams.
* Partners with marketing team to ensure comprehensive lead generation collection activities that support all strategic and targeted sales and marketing campaigns.
* Develops project management timelines and coordinates activities of assigned project team(s).
* Conducts performance reviews and provides employee feedback for assigned team members.
* Manages departmental expenses and external vendors of lead generation services.
* Demonstrates in-depth product knowledge and manages lead generation activities for team.
* Provides guidance to team regarding presentation of lead generation results to end constituents via interactive interpretation on the results, cause, and potential next-step actions to take.
* Develops and implements policies and practices.
* Identifies areas of opportunity, prepares business presentations and executes with assigned business lines/units.
* Other related duties assigned as needed.

EDUCATION REQUIREMENTS
Bachelor's degree in business, marketing or communications or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES
* Requires strong management, organizational, team building, coaching and mentoring skills
* Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence
* In-depth knowledge of FIS products and services
* General knowledge of financial and/or payment solutions technology including systems, applications and banking practices
* Excellent verbal and written communication skills resulting in a clear, concise and professional manner including presentations
* Ability to communicate effectively with all levels of management in an organized, professional manner
* Skill in productivity, planning, and workload management
* Requires solid decision-making and problem solving skills
* Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
* Ability to identify, address and resolve employee related issues

FIS JOB LEVEL DESCRIPTION
Career level management role. Manages lead generation activities with responsibility for results, including costs, methods and staffing. Establishes operational objectives and work plans and delegates assignments to subordinates. Objectives are reviewed by senior management to determine success of operation. This role is involved in developing, modifying and executing company policies that affect immediate operations. Works on issues where analysis of situations or data requires an in-depth knowledge of organization objectives, implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results, and establishes and ensures adherence to budgets, schedules, work plans, and performance requirements. Regularly interacts with senior management or executive levels on matters concerning several functional areas and/or customers. Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations without damage to the relationship. This level requires the ability to communicate with all levels of management.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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