Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

The CHIP Clinic serves children, youth, young adults, pregnant women and families living with, affected by, or at-risk for Human Immunodeficiency Virus (HIV) with support from federal, state, local and research grants. The Health Navigator role provides case management support in concert with the psychosocial and medical team for CHIP programs, patients, and their family members. Health Navigator navigates internal and external databases for compliance of client eligibility requirements to the Ryan White Care Act. Role requires ability to build authentic relationships with diverse communities including communities of color, LGBTQ community, and socio-economically diverse communities. Excellent written and verbal communication skills, and ability to actively engage with community of HIV service providers. CHIP is committed to building a diverse staff and strongly encourages applications for candidates of color. CHIP values and is committed to engaging in anti-oppression and anti-racist principles in our team and with patients.

Department Name: CHIP Program
Job Status: Full-Time; 40 hours/week - eligible for benefits
Shift: Monday - Friday

• EDUCATION - High School Diploma or equivalent.
• EXPERIENCE - One to three years of experience assisting patients and families or other related healthcare/community experience. Experience working directly with people from diverse communities. Experience with case management and administrative duties.
• EQUIVALENCY - An Associate degree, in a related field, may substitute for the experience requirements on a year for year basis.
• CERTIFICATION(S) - Community Health Worker Certificate, Patient Navigator Training Certificate, and/or Ryan White Medical Case Management Certificate preferred.

POPULATION SPECIFIC CARE

• No direct patient care.

ESSENTIAL FUNCTIONS

Provides Linkage to Care for clients new to HIV care at CHIP. Serves as first point of contact and requires ability to authentically build rapport with clients, provide support, and address barriers to engagement for diverse communities including communities of color, LGBTQ community, and socio-economically diverse communities. Provides on-call (during business hours) coordination and support for confirmatory HIV testing.

Maintains CHIP's process for verifying Ryan White resource eligibility in accordance Ryan White Standards of Care including obtaining eligibility verification documents for all patients twice a year, maintain excel workbook of monthly eligibility review and represents this effort at program monitoring visits.

Provides insurance navigation and enrollment for patients living with HIV. Evaluating client eligibility and enrollment in the State Drug Assistance Programs and health insurance options based on income, residency, and HIV status, in accordance with the HIV Care and Treatment Program Standards of Care

Plans and coordinates psychosocial events, groups and classes for CHIP patients and their families in concert with CHIP Clinical Social Workers

Provides care navigation and case management services for Pre (HIV) Exposure Prophylaxis "PrEP" patients entering care at CHIP or provides community referrals.

Provides Retention in Care services including organizing team discussion, documents retention actions steps and follows operating procedure for Maintaining Engagement in Care standards.

SCOPE AND LEVEL

• Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.
• Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices. Strong organizational skills and attention to details needed.
• Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non-routine issues to supervisor. Problems that are not covered by guidelines or that are without precedent are taken up with the supervisor.
• Communications: Contacts with team members, clients or the public where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function. Excellent written and verbal communication skills, and ability to present to diverse audiences.
• Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.

Ability to Perform Essential Functions of the Job

Audio-Visual: Color Discrimination: Fair

Audio-Visual: Depth Perception: Fair

Audio-Visual: Far Vision: Fair

Audio-Visual: Hearing: Fair

Audio-Visual: Near Vision: Good

Weight Lifted/Force Exerted: Up to 10 pounds: Up to 1/3 of the time

WORK ENVIRONMENT

Mental and Emotional Requirements: Manages stress appropriately.

Mental and Emotional Requirements: Works with others effectively.

Mental Stress: multi-tasking, meeting deadlines, prioritizing.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.