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Job Summary

Work under the direction of the Senior Supervisor or Unit Manager. Work in supervisory role to support and guide program participants in all facets of the food service operation. Assist in purchase of food and related supplies as well as in planning and procedures. Provide guidance on employee problems, and initiate training programs, safety programs, sanitation program, equipment maintenance, and quality control program.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Ensure that all applicable training takes place for the Front of House (FOH) associates on a weekly, monthly or annual basis as needed.

• Check foods on serving lines and during meal periods to record temperatures in log, routinely check refrigeration temperatures and dish machine temperature and record in log.

• Count and ensure proper handling of cash procedures are followed before and after meal periods.

• Inspect food preparation and or production daily.

• Supervise the serving lines, dish room area, and surrounding seating area during all meal periods.

Additional Responsibilities

• Inform Unit Manager of any maintenance repairs.

• Post daily menus for the current/next day meals and post forecast.

• Perform daily facility inspections and forward reports of deficiencies to the Unit Manager.

• Perform pre-service meeting with FOH Associates.

• Perform personnel hygiene inspections on an unannounced inspection schedule.

• Perform inventories on all supplies and equipment as required.

• Perform Quality Control inspections in all areas of the contract.

• Schedule and staff personnel to workstations. Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws. Adhere to all Network and /or Affiliate safety plans, policies, practices and standards.

• Be aware of and follow all safety rules of your work site. Report all unsafe conditions or accidents to your supervisor. Practice standard precautions (formerly universal precautions) at all times.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or General Education Diploma (GED) required.

• Associate degree preferred.

• Five years' experience in managing a cafeteria or multi-full food service facility preferred.

• Serve-Safe Certification (must obtain within 90 days) required.

Knowledge, Skills, and Abilities

• Must be thoroughly knowledgeable in the following areas: sanitation, conducting training, security, food preparation, customer relations, menu selection, safety and accident prevention, equipment maintenance.

• Must have the ability to interact effectively with a wide range of constituencies in a diverse community and environment.

• Requires strong interpersonal skills and the ability to communicate verbally and in writing.

• Basic ability to operate a computer using Microsoft Office software

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually loud.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance

• A generous paid time-off program in which the benefits increase based on your tenure with the company

ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information